Shipping Policy

At Converge Pakistan, we are committed to delivering your orders quickly, efficiently, and safely. Our shipping policy is designed to provide transparency and ensure a seamless shopping experience for all our valued customers.

1. Shipping Locations

We proudly deliver to all major cities and towns across Pakistan. If you’re located in a remote area, don’t worry—we’ll make every effort to reach you.

2. Shipping Charges

• Standard Shipping: A flat rate will be applied to most orders. Charges may vary depending on the weight, size, and destination of your package.
• Free Shipping:  This offer applies to eligible items only and is subject to terms and conditions.

3. Delivery Timeframes

• Standard Delivery: Orders are typically delivered within 3-7 business days after order confirmation.

Note: Delivery times may vary due to factors such as public holidays, weather conditions, or unforeseen delays.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. Use this number to monitor your package’s journey in real-time on our Order Tracking page.

5. Packaging and Handling

We take great care in packaging your items to ensure they arrive in perfect condition. Our team uses high-quality materials to protect your products during transit.

6. International Shipping

Currently, we only deliver within Pakistan. Stay tuned, as we plan to expand to international shipping in the near future!

7. Undeliverable Packages

If a package cannot be delivered due to an incorrect address, recipient unavailability, or refusal to accept the package, it will be returned to us. In such cases, we will contact you to arrange re-delivery, subject to additional shipping charges.

8. Damaged or Missing Items

If your package arrives damaged or with missing items, please contact our customer support team immediately at [convergepak@gmail.com]. Provide your order number and photographs of the damage for prompt assistance.

9. Changes to Your Order

Need to update your shipping address or modify your order? Contact us within 24 hours of placing your order at [convergepak@gmail.com]. Once an order is shipped, we may not be able to make changes.

Contact Us

For any questions or concerns regarding shipping, please reach out to our support team. We’re here to help and ensure your shopping experience with Converge Pakistan is nothing short of excellent.

Thank you for choosing Converge Pakistan—we look forward to delivering happiness to your doorstep!