Privacy Policy

At Converge Pakistan, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, make purchases, or use our services. By using our platform, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information to provide a seamless shopping experience. This includes:

a. Personal Information

Name
Email address
Phone number
Shipping and billing addresses

b. Payment Information

We do not store your full payment details. All transactions are processed securely through trusted third-party payment gateways.

c. Usage Data

IP address
Browser type
Device information
Pages visited and time spent on the site

d. Cookies and Tracking

We use cookies to enhance user experience and analyze site traffic. You can disable cookies through your browser settings, though some site features may be affected.

2. How We Use Your Information

We use your information for the following purposes:

Order Processing: To fulfill and deliver your orders.
Customer Support: To address inquiries, process returns, and resolve issues.
Personalization: To provide tailored product recommendations and content.
Marketing: To send promotional emails or offers (with your consent).
Analytics: To improve our website, services, and customer experience.

3. Sharing Your Information

We respect your privacy and do not sell your information to third parties. However, we may share your data in the following scenarios:

Service Providers: With third-party partners who assist in order processing, delivery, and payment processing.
Legal Obligations: If required by law or to protect our legal rights.
Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We use industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

Access and review your personal information.
Update or correct inaccurate information.
Opt out of marketing communications.
Request the deletion of your data (subject to legal or contractual obligations).

To exercise these rights, please contact us at [insert email/phone number].

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before sharing your information.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us, and we will delete the information promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review the policy periodically to stay informed

Thank you for trusting Converge Pakistan. Your privacy is our priority.